{"id":269,"date":"2024-03-19T13:54:56","date_gmt":"2024-03-19T12:54:56","guid":{"rendered":"https:\/\/cafpuydedome.fr\/rapports-activites-caf63\/?page_id=269"},"modified":"2025-06-20T14:36:42","modified_gmt":"2025-06-20T12:36:42","slug":"nos-partenaires-et-territoires","status":"publish","type":"page","link":"https:\/\/cafpuydedome.fr\/rapports-activites-caf63\/nos-performances-et-notre-transformation\/nos-partenaires-et-territoires\/","title":{"rendered":"Nos partenaires et territoires"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"269\" class=\"elementor elementor-269\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d661853 e-flex e-con-boxed e-con e-parent\" data-id=\"d661853\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-763f031 elementor-widget elementor-widget-heading\" data-id=\"763f031\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Nos partenaires et territoires <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da3f51d 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100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8580322 e-flex e-con-boxed e-con e-parent\" data-id=\"8580322\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de7b416 elementor-widget elementor-widget-heading\" data-id=\"de7b416\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les relations partenariales<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97c9c61 e-flex e-con-boxed e-con e-parent\" data-id=\"97c9c61\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8694957 elementor-widget elementor-widget-text-editor\" data-id=\"8694957\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><b>Refonte de l\u2019espace \u201cPartenaires\u201d sur le site caf.fr<\/b><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Le site internet caf.fr a connu une \u00e9volution \u00e9ditoriale importante en 2024, conduisant notamment \u00e0 la cr\u00e9ation d\u2019un espace \u00ab Professionnels \u00bb issue de la fusion des rubriques actuelles \u00ab Partenaires \u00bb et \u00ab Nous connaitre \u00bb. Ce chantier initi\u00e9 depuis plusieurs ann\u00e9es, en parall\u00e8le de la refonte de l\u2019espace \u00ab Allocataires \u00bb de 2022, a contribu\u00e9 \u00e0 am\u00e9liorer l\u2019exp\u00e9rience utilisateur en rendant plus lisibles et accessibles les informations d\u00e9di\u00e9es \u00e0 ce public.<\/span><\/p>\n<p><span style=\"font-style: inherit;\"><b>Accompagnement des bailleurs<\/b><\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Une fois par an les bailleurs doivent d\u00e9clarer le montant du loyer du mois de juillet 2024 de leur(s) locataire(s) pour que leurs droits \u00e0 l\u2019aide au logement puissent \u00eatre actualis\u00e9s. Ce service, accessible toute l\u2019ann\u00e9e, permet une mise \u00e0 jour rapide, simple et s\u00e9curis\u00e9e des dossiers des locataires. Afin de les accompagner dans cette d\u00e9marche, la Caf a ouvert une ligne t\u00e9l\u00e9phonique pour les aider \u00e0 utiliser le portail et d\u00e9clarer la quittance de juillet.&nbsp; Assur\u00e9e par des CSU et des CDD, cette permanence t\u00e9l\u00e9phonique reste ouverte jusqu\u2019\u00e0 la cl\u00f4ture de la campagne de loyers. Elle permet d\u2019apporter des r\u00e9ponses en temps r\u00e9el aux questions concernant les identifiants et connexions \u00e0 \u00ab Mon compte partenaire \u00bb.<\/span><\/p>\n<p><span style=\"font-style: inherit;\"><b>Nouvelles modalit\u00e9s d\u2019information et accompagnement des partenaires<\/b><\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Pour renforcer la d\u00e9marche \u00ab\u00a0d&rsquo;aller vers\u00a0\u00bb, figurant dans notre Contrat pluriannuel d\u2019objectif et de gestion, notre service Prestations organise diff\u00e9rentes actions pour et avec les partenaires locaux.<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">\u00b7 Mise en place des caf\u00e9s du num\u00e9rique avec les France Services<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Chaque mois un rendez-vous de 45 minutes leur est propos\u00e9 afin de faire le point sur l\u2019\u00e9volution des dispositifs, de traiter un sujet pr\u00e9cis, d&rsquo;\u00e9changer sur les pratiques et de partager leurs exp\u00e9riences.<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">\u00b7 Soir\u00e9es bailleurs<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">En association avec l\u2019ADIL et Action logement, des soir\u00e9es \u00e0 destination des bailleurs priv\u00e9s ont \u00e9t\u00e9 organis\u00e9es. Lors de ces rencontres qui se sont tenues en avril et octobre 2024, les bailleurs pr\u00e9sents ont pu faire le plein d\u2019informations et poser leurs questions.<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">\u00b7 COPIL MDPH<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Afin d&rsquo;\u00e9changer sur nos probl\u00e9matiques, de mieux se comprendre et se conna\u00eetre, notre caisse a mis en place avec la MDPH, un comit\u00e9 de pilotage qui se r\u00e9unit r\u00e9guli\u00e8rement. L\u2019objectif final de ces \u00e9changes est d\u2019offrir une r\u00e9ponse plus globale et adapt\u00e9e aux besoins de nos usagers communs \u00e0 savoir les b\u00e9n\u00e9ficiaires de l\u2019Aah et l\u2019Aeeh.&nbsp;<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">\u00b7 Organisation de Vis ma vie avec la MDPH et le CROUS<\/span><\/p>\n<p>En mars 2024, nous avons re\u00e7u 3 gestionnaires de la Maison D\u00e9partementale des Personnes Handicap\u00e9es pour leur faire d\u00e9couvrir la journ\u00e9e type d&rsquo;un gestionnaire conseil allocataires (Gca). L\u2019occasion d\u2019\u00e9changer sur nos pratiques professionnelles et d\u00e9couvrir comment nous r\u00e9ceptionnons et traitons les dossiers en provenance de la MDPH. Nos coll\u00e8gues ont \u00e9t\u00e9 re\u00e7us la semaine suivante \u00e0 la Mdph pour d\u00e9couvrir, \u00e0 leur tour, le fonctionnement de cet organisme. La formule a \u00e9t\u00e9 reconduite avec les \u00e9quipes du Crous Clermont Auvergne en juin pour \u00e9changer sur les attentes et besoins des \u00e9tudiants, leur pr\u00e9senter la demande d&rsquo;aide au logement en ligne.<\/p>\n<p>Ce partage d&rsquo;exp\u00e9riences participe \u00e0 l&rsquo;am\u00e9lioration continue de nos services et de nos relations partenariales. L&rsquo;objectif est de faciliter la compr\u00e9hension de nos contraintes et de nos m\u00e9tiers pour in fine, favoriser l&rsquo;acc\u00e8s aux droits des allocataires. Toutes ces initiatives s\u2019inscrivent dans la d\u00e9marche qualit\u00e9 globale de l\u2019organisme.&nbsp; L&rsquo;objectif final est bien s\u00fbr de favoriser l&rsquo;acc\u00e8s aux droits des allocataires en leur offrant un service de qualit\u00e9<\/p>\n<p><b>Ouverture de l\u2019interface PEPS aux partenaires<\/b><\/p>\n<p>Afin de faciliter et renforcer la s\u00e9curit\u00e9 des \u00e9changes avec nos partenaires, la branche Famille a cr\u00e9\u00e9 l&rsquo;outil PEPS, \u00ab\u00a0Plateforme d\u2019Echanges Partenaires S\u00e9curis\u00e9e\u00a0\u00bb. Cette interface s\u00e9curis\u00e9e en ligne permet de :<\/p>\n<p>\u00b7mettre \u00e0 disposition ou recevoir des fichiers et documents volumineux, notamment ceux d\u00e9passant 10 Mo bloqu\u00e9s par la messagerie Outlook ;<\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">\u00b7transf\u00e9rer de mani\u00e8re s\u00e9curis\u00e9e des fichiers, en conformit\u00e9 avec le RGPD notamment lors d&rsquo;\u00e9changes de donn\u00e9es personnelles.<\/span><\/p>\n<p><b style=\"font-style: inherit;\">Journ\u00e9e de formation des EAJE<\/b><\/p>\n<p>En septembre, nous avons organis\u00e9 une journ\u00e9e de formation \u00e0 destination du personnel des \u00e9tablissements d&rsquo;accueil du jeune enfant (EAJE) du Puy-de-D\u00f4me. L&rsquo;objectif \u00e9tait d&rsquo;\u00e9changer sur l&rsquo;apport des neurosciences dans le d\u00e9veloppement de l&rsquo;enfant et de voir comment les professionnels de la petite enfance peuvent l\u2019int\u00e9grer dans leur pratique quotidienne. Apr\u00e8s une matin\u00e9e riche d&rsquo;enseignements, les 170 participant(e)s ont travaill\u00e9 en ateliers pour r\u00e9fl\u00e9chir \u00e0 leurs pratiques et aux adaptations \u00e0 apporter. Cette formation s\u2019inscrit dans une d\u00e9marche \u00e0 long terme d\u2019accompagnement et de revalorisation des m\u00e9tiers de la petite enfance, qui connaissent un manque chronique de vocations. Notre Caf a r\u00e9alis\u00e9 et diffus\u00e9 une vid\u00e9o de pr\u00e9sentation de ces m\u00e9tiers, compl\u00e9t\u00e9e par des interviews de professionnels. Largement relay\u00e9e par les m\u00e9dias locaux, notamment en raison de la publication du livre \u00ab Les Ogres\u00a0\u00bb de Victor Castanet, cet \u00e9v\u00e9nement a offert \u00e0 la Caf, ses partenaires et les professionnel(le)s pr\u00e9sents l&rsquo;opportunit\u00e9 de pr\u00e9senter une toute autre version de leur m\u00e9tier, bien loin des tristes faits divers qui ont fait la une de la presse.<\/p>\n<p><b style=\"font-style: inherit;\">Mise \u00e0 jour du r\u00e8glement des AFC<\/b><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Les aides financi\u00e8res aux partenaires, attribu\u00e9es sur fonds locaux, contribuent \u00e0 la politique d\u2019action sociale locale conduite par le Conseil d\u2019Administration de la Caf du Puy-de-D\u00f4me. L\u2019objectif est d\u2019accompagner des projets qui concernent l\u2019accueil, l\u2019accompagnement ou le soutien des publics relevant des comp\u00e9tences de la Caf. La Caf du Puy-de-D\u00f4me a renouvel\u00e9 son r\u00e8glement des aides aux partenaires en septembre. L\u2019objectif, \u00eatre au plus proche de leurs besoins et de ceux de nos usagers. Ce r\u00e8glement pr\u00e9sente les aides existantes et leurs modalit\u00e9s d\u2019utilisation ainsi que les conditions d\u2019ouverture. Il marque l\u2019harmonisation de notre politique d\u2019action sociale pour \u00eatre au plus pr\u00e8s des orientations strat\u00e9giques de la branche Famille, des besoins rep\u00e9r\u00e9s dans notre d\u00e9partement et des politiques port\u00e9es par les acteurs locaux, qu\u2019ils soient publics ou associatifs. Que ce soit dans les domaines de la petite enfance, de la jeunesse, de la parentalit\u00e9, de l\u2019animation de la vie sociale, de l\u2019inclusion des enfants\/adolescents en situation de handicap, un soutien de la Caf peut leur \u00eatre propos\u00e9.<\/span><\/p>\n<p><br><\/p>\n<p><b>Organisation de la 3\u00e8me rencontre d\u00e9partementale des charg\u00e9s de coop\u00e9ration des CTG<\/b><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Le service d&rsquo;accompagnement des Territoires de la Caf du Puy-de-D\u00f4me a organis\u00e9, en novembre, la 3\u00e8me rencontre d\u00e9partementale des charg\u00e9s de coop\u00e9ration des Conventions territoriales globales. L&rsquo;objectif pour la cinquantaine de participants r\u00e9unis au centre social du Couriat de la ville de Riom: travailler en groupes pour \u00e9laborer des outils op\u00e9rationnels de diagnostic, de suivi du plan d&rsquo;action et d&rsquo;\u00e9valuation. Une journ\u00e9e studieuse et collaborative, le tout dans une ambiance chaleureuse !<\/span><\/p>\n<p><b><span style=\"font-style: inherit;\">&nbsp;<\/span><span style=\"font-style: inherit;\">Visite des repr\u00e9sentants de la Cnaf&nbsp; en lien avec la mise en place du SPPE<\/span><\/b><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">La Cnaf a choisi, entre autres villes, de venir \u00e0 Clermont-Ferrand pour \u00e9voquer la mise en place de Service Public de la Petite enfance avec nos partenaires (MSA Auvergne, la Pmi du D\u00e9partement du Puy-de-D\u00f4me, Ville de Clermont-Ferrand).<\/span><\/p>\n<p>Le Sppe vise 4 objectifs majeurs :<\/p>\n<p>&#8211; Aider \u00e0 la cr\u00e9ation de nouvelles places et au maintien des places existantes ;<\/p>\n<p>&#8211; Garantir la qualit\u00e9 de l\u2019accueil pour tous les enfants ;<\/p>\n<p>&#8211; Relancer l\u2019attractivit\u00e9 des m\u00e9tiers de la petite enfance ;<\/p>\n<p>&#8211; Informer les parents sur l\u2019offre existante et les accompagner pour leur permettre de trouver la solution d\u2019accueil la plus adapt\u00e9e \u00e0 leurs besoins.<\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Le SPPE c\u2019est un r\u00f4le central et renouvel\u00e9 pour les collectivit\u00e9s qui deviennent autorit\u00e9 organisatrice de l\u2019accueil du jeune enfant sur leur territoire. La Caf apporte son soutien financier pour l&rsquo;investissement, le fonctionnement et l&rsquo;ing\u00e9nierie de projet. Mais au-del\u00e0 du financement, nos charg\u00e9s de conseils et de d\u00e9veloppement accompagnent les porteurs de projets dans toutes les \u00e9tapes.<\/span><\/p>\n<p><span style=\"font-style: inherit;\"><b>Rencontre avec la Direction de France Travail<\/b><\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">Nous avons re\u00e7u en d\u00e9cembre la Directrice d\u00e9partementale France Travail. Cette r\u00e9union de travail \u00e9tait organis\u00e9e en pr\u00e9sence des responsables des services Prestations, Action sociale et RH. Les objectifs de la rencontre \u00e9taient multiples :<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">\u00b7&nbsp; faire le point sur les changements \u00e0 venir et le partenariat dans le cadre de la r\u00e9forme Rsa de janvier 2025<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">\u00b7 \u00e9voquer la compl\u00e9mentarit\u00e9 entre les m\u00e9tiers de gestionnaires et envisager la mise en place d&rsquo;un \u00ab\u00a0Vis ma vie\u00a0\u00bb entre coll\u00e8gues des diff\u00e9rents organismes,<\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">\u00b7 formaliser notre politique interne de recrutement mais aussi engager un travail collaboratif dans le cadre d&rsquo;op\u00e9rations de communication \u00e0 venir pour faire face \u00e0 la p\u00e9nurie de personnel dans le secteur de la petite enfance.<\/span><\/p>\n<p><br><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div 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